eDM marketing, or electronic Direct Mail marketing, is a form of digital marketing in which businesses send promotional emails, usually through a CRM or marketing automation platform, directly to the inboxes of their database of subscribed audience members.
eDM campaigns generally include time-sensitive promotions that encourage immediate action, such as viewing items on a website, making a purchase, or signing up for an event.
Key aspects of an eDM marketing campaign might include:
1. Targeted Campaigns: Companies can send highly relevant content to increase engagement by segmenting audiences based on demographics, past behaviours, or preferences.
2. Personalisation: eDM marketing often involves personalising the message with the recipient’s name, interests, or past purchases to boost relevance and engagement.
3. Clear Calls-to-Action (CTAs): eDMs are often action-oriented, with strong CTAs prompting readers to take specific actions, like clicking a link or redeeming a discount.
4. Performance Tracking: Metrics like open rates, click-through rates, and conversions are tracked to measure the effectiveness of each campaign and optimise future ones.
Overall, eDM marketing is a powerful tool for direct engagement and customer retention, especially when well-aligned with the audience’s needs and preferences.
The Faith Agency are experienced in managing eDM campaigns for our clients across a range of platforms including Mailchimp, Klaviyo (Klaviyo Partners), Hubspot, Microsoft Dynamics & Emarsys. Additionally we can develop custom eDM templates in HTML for importing into other platforms.
If you would like to discuss your eDM requirements with Faith, please click here.